Every caller is different. Answering them all is exhausting.
One caller just wants the rent. The next asks twenty questions in a language your staff barely follows. And at 11 PM, a serious caller from another state rings — and no one picks up. Handling every kind of caller, patiently, in their language, at every hour is a full-time job your team can't keep up with — and each missed or rushed call is ₹10,000–₹15,000 in rent walking away.